Certified Delivery brings shipment records, courier operations, warehouse movements and customer communication into one system, so an operations team can see the state of every consignment without stitching together spreadsheets and messages.
Every status change is validated against the shipment lifecycle and written to an event history, which means the timeline a customer sees is the same record the operations team works from.
Access is controlled by role: administrators, operations managers, dispatchers, warehouse managers, finance, support and analysts each see only the data their work requires, and customers see only their own shipments.